Weird possible Scam email assistance?


I received a weird email today about a possible discount with my next subscription, i have attached a screenshot of the email.

The email came from what appears to be a legitimate email address from toonboom, however they have called me the completely wrong name (checked my account here, my name isnt wrong on their system) and i find it odd they’d personally try and call me.

What is going on here?

I’d obviously love a discount but I’m not feeling great about clicking links from an email with such odd information.

please advise,

thank you!

Hello Demi,

I can confirm that this e-mail is not a scam, as Rawad is most definitely a part of the Toon Boom team.

The information in the e-mail is also correct, we are currently offering a 25% off discount on both Harmony and Storyboard Pro and that the promotion ends August 31st, 2019. You can find more information on your own here:

It is not uncommon for our Account Managers to phone people and let them know of promotions such as the ones above since not everyone always reads their e-mail and we want to make sure people don’t miss promotions such as this one because we do not have them often.

As for the wrong name: It is likely a typo somewhere along the way caused this, so I’m very sorry for that. Will let him know so that he can get that fixed.

Please don’t hesitate to let me know if you need anything else.

I got scammed over an email once, so I would be really cautious when it comes to them. I never open links in emails anymore. The thing is that nowadays you don’t know what is real and what not with whatever you deal online. I had a friend that lost about 5000 at a point and took him ages to see the bag from his credit card holder. Since then, I use to check if the site is a scam or not. It’s one of the easiest ways to verify fast what’s going on with anything sketchy you might encounter online.