Weird pen delay at the beginning of every stroke. HELP

Harmony Harmony General Discussion
1

So… I’ve been working with this issue for months, and it’s driving me crazy.

For some reason, there is a delay whenever the pen is used on the tablet causing the first part of every stroke to be a straight line, even if i was doing a curve.

I’ve tried reinstalling the program and the tablet drivers, but nothing seems to work. Also, the tablet doesnt show this problem with any other program (photoshop runs just fine).

I use an intuos pen and touch tablet and TB harmony stage 10.3.

If you read all of this, thanks for your time, even if you can’t help. Have a nice day!
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2

Thank you for reaching out to us.

Unfortunately, the tablet that you’re using is not supported or tested with our products and we don’t recommend the usage due to that. However, I would like to provide you some additional steps that may help you with the issue.

I would like you to try the following;

  1. Remove the drivers
  2. Unplug the tablet from the USB ports
  3. Restart the machine
  4. Download Drivers
  5. Plug your tablet and install the drivers

I will be keeping your case open and looking forward to hearing back from you.

Best Regards,

Edgar
Technical Support Specialist
Toon Boom Animation