Video shows a distortion when importing to Harmony

I’m having a problem importing a .mov into my Harmony project. It shows a warped image, sort of white noise lines.

I’m using Harmony 20 and I have Windows 10 installed.

I tried to reinstall both Harmony and QuickTime, but the problem remains.

Thank you!

Why not post an example. Could it be how the .mov was encoded, did you test another .mov or try an .mp4.