unzipped tutorials won't open

I downloaded and unzipped the TBX QuickStart Tutorials and I am having trouble opening the files. I receive an error message: Drawing_Rough.tbp is not a supported version.

What does this mean? How can I fix this?

Thanks
Doug

Hi,

Which version of the software are you using and which tutorials did you download?

Regards,

Ugo

I recently purchased the online download of Toon Boom Studio 3.5 Express and I followed the tutorial link and downloaded TBSX351.zip.

It downloaded and unzipped fine, but just won’t read the files.

Hi,

I am not quite sure where you got the tutorials link for version 3.5 express. At the moment we only have tutorials for 4.0 express available so if you got them from the following page it is normal that they won’t load up in your version:

http://www.toonboom.com/products/toonBoomStudio/eLearning/tutorials/quickStart/

If you did not get that package from that link would it be possible to know where you got it from.

Best regards,

Ugo

That is exactly were I got them from …
http://www.toonboom.com/products/toonBoomStudio/eLearning/tutorials/quickStart/

So is that because they are dedicated to ToonBoom Studio only and not Express?

Either way it is becoming a bit frustrating being as I have yet to begin working with or understanding capabilty of the Epress program.

Hi,

The reason why those tutorials from that link don’t work is that they were made for Toon Boom Studio Express 4.0 and you have 3.5. To use those tutorials you would need to upgrade your software to the version 4.0.

This being said when exactly did you purchase the software, for 3.5 have been removed from sales since more then 6 months now.

Best regards,

Ugo

I purchased the downloaded version of Express on October 29, 2008 (order #20507)

Sounds like I got an older version than what is actually being currently sold.