Unable to make new projects?!

On my windows computer, I’m trying to make a new project. But for some reason when i try to make a new project, it says it just can’t do it. I don’t know why, i just want to start from scratch.

Can someone help me out here? It’s a harmony essentials, the dark blue one if that helps. I’ve had it for a while and everything usually goes well but this is something i can’t figure out myself. So any help or suggestions would be appreciated. Thank you.