Unable to activate, which agravates

Greetings,
I bought an upgrade to TB pro. when I try to activate the program, I paste my code from TB into the form, I get a success response. press the button and get this error message:
>>>
Licensing error(AnimatePro2)
No such feature exists.
Feature: AnimatePro2
License path: C:\flexlm\license.dat;
FLEXnet Licensing erron-5,357
For further information, refer to the FLEXnet Licensing documentation,
available at “www.macrovision.com”.
<<<
I hate it when software lies…
going to their website is not helpful.
Regards,
Bill

Did you download the full version of the software from your User Account? Perhaps you’re trying to activate a different software from what you have the license for.

Make sure that you download the full version because the PLE cannot be activated with your license.

~Lilly