Trouble when trying to import a sound.

When in Toon Boom Harmony, I go to file>import>sound and I chose the file I want to import.
And it comes blank, a flat wave sound, and I can’t hear a thing.

I don’t know what’s the problem, I’ve searched on the forum and tryied to make it work but it still not working.

I’ve downloaded the ffmpeg thing and replaced it on the bin folder, but still not working.
I don’t know what to do anymore, and I have this lipsync to finish, please somebody help.

I experienced this when I installed Harmony on my new notebook, and it seemed to resolve itself only after I installed Apple Quicktime and restarted the notebook. Worth a try.

Ok I’ll try this and see if it works.

You saved me, i’ve installed Apple Quicktime Player and the problem has been solved.