Toonboom crushes after making new scene

I’ve just installed the app and after pressing Create new scene button it just closes without any pop up alerts…
Any suggests?

PS I’m wandering how they expect people to pay for this?

Hello Maxua654,

Can you give us more detail about what version of Harmony you are on and what the specs of your PC/Mac are?

Usually, a crash this “early” in the program is the sign of a conflict somewhere in your PC. We always recommend double-checking that your graphics drivers are up to date as the first step of troubleshooting and if they are, please send an e-mail to with your PC specs and they will help you troubleshoot this issue!

my PC specs are ok (16GB RAM Intel i7 , 2,2 Ghz) The version I installed is the latest one 17