Toon Boom Storyboard Pro Crashing Upon Launch

I just downloaded Storyboard Pro from my Full Sail email, went through the installation, the licensing, registration and activation, everything. Now I’m trying to launch it and, without fail, it closes and says “Storyboard Pro quit unexpectedly.” I don’t understand this problem, as I followed through the installation correctly and it offers no solution to my problem. What do I do?

It looks like unsupported video card issue unless you are using very old version of Storyboad Pro on new OS
(https://www.toonboom.com/knowledge-base/2789)
but you better contact support for your crash issue.