Toon Boom Harmony Essentials not opening

I was trying out the trial before I buy the program and it seems to not open past a scene creation, I looked at the folder that was just created and it’s just empty folders, and no files. I’ve looked online for answers and they don’t work for my problem.

You should have asked this in the Harmony forum instead of the one
for Toon Boom Studio which is a discontinued software.

Make sure any of the folder names in the folder path you are creating the
project in, contains no spaces, accented letters or special symbols. Likewise
for the project name itself.

If you continue to have problems creating projects, please contact support
to have a look.