Toom Boom closes

Hello, I’m new here and I hope someone can help me, I have this horrible problem, I launch toon boom and everything looks normal, then I choose my file and start charging it but then just the window get minimized and I can´t do anything, nor even open a new file because it happens the same, please somebody help me! :-[

If i were you I would contact support by email and include your computer specs.

Best thing to do indeed is to contact It could be that the window is simply going behind the other windows and/or minimizing.

Here’s some info to include:
- Your operating system
- The software you’re using
- The version number (you can find this in Help > About)
- Are you using a dual-monitor setup?
- Are you using a Cintiq?