This app can't run on your pc. Harmony won't install.

Harmony Harmony Support and Troubleshooting
1

Hello there,
I upgraded from toon boom animate pro 3 to harmony and I downloaded the installer for windows when I was prompted.
Doubleclicking the installer I got the message “this app can’t run on your pc”.
For the info I have i7 at 3.4Ghz, 8gb of memory, Nvidia GTX660 and windows 8.1 64bit.

Please if you know anything about how to solve this let me know.
thank you in advance.

2

right clicking installer to run as/in administrator mode?

3

I had pretty much the exact same problem yesterday, and just got it working now. I ended up deleting the downloaded file and re-downloading it. For some reason it worked after that. I also updated windows part way through it all, so maybe that did something before re-downloading.

Hopefully that will work for you too.