the color gradients and images are displayed in black

the color gradients and images are displayed in black. I have checked that the drivers are updated and this error still appears even if I have installed the program several times but it still gives me an error, is there a solution?

Is this happening on images you are importing? If so, this is common if you try to bring them in and vectorize them. Colored art cannot be vectorized and will come in basically as a black silhouette.