TBS8.0 Crashes when opened

I just installed the free trial of Toon Boom Studio. When I tried to create a new file, the program stopped working. I already have Quicktime installed, but I don’t know what is wrong with the program. I don’t know if I should reinstall, or if this problem happens to anyone else. It’s my first time using TBS, and I can’t access anything the program has to offer. Anyone have any suggestions?