TB6 licence problem

Hi there,

I have contacted the support for a TB6 licence issue on sunday. But since, I had no response from the support :frowning:

I’ve lost my licence on a system crash. I couldn’t send my licence on the server before it happens. Now I’m not be able to reinstall TB6.

I sent a mail to the support on sunday (support@toonboom.com) but no answer.

Could you please, solve this issue ?

Sorry for my bad english, I am french.



No problem Guillaume,

I will make sure support contacts you about this issue as soon as possible, as all licensing related issue are handled through them.

Please reply to this thread again if you don’t hear back soon.