System crash

Hello,
My system crash and give me a blue screen when I start toon boom studio 3.5.
It says to me that there has been a system error caused from sisgrv.dll (The error code is 8e).
Looking for the web I understand that the dll was part of the video driver (I have a Sis 661fx video card integrated and Xp sp2 OS).
So I try to update the video driver and the directx, but nothing has changed and the program crash at the same way.
What can I do to resolve the problem?

Hi,

Try the following:

http://www.toonboom.com/support/tbs/kb/questions/33/Toon-Boom-Studio-closes-whenever-I-create-a-new-project

If you still have problems afterward let us know.

Best regards,

Ugo

thanks very much,
I solved the problem and evrything is ok now! :slight_smile: