Stupid question

I pre-ordered Animate2 (Hooray!) and received an email saying I’d get a product code & download link after release. I still haven’t received download instructions. The app is released now, yes? Did anyone else not receive their download instructions?

-Michael

Please go ahead and send an email to sales@toonboom.com - you definitely should have received your download instructions by now. If you log into your Toon Boom account, do you see the license key for your Animate 2 temporary 15-day license? If you do, then I can point you to our knowledgebase that has the instructions for the upgrade:

http://www.toonboom.com/support/kb/questions/380/Animate-2---Upgrading-from-Animate-version-1?363

Hope this helps!

~Lilly
Toon Boom Support