Stupid question

I pre-ordered Animate2 (Hooray!) and received an email saying I’d get a product code & download link after release. I still haven’t received download instructions. The app is released now, yes? Did anyone else not receive their download instructions?


Please go ahead and send an email to - you definitely should have received your download instructions by now. If you log into your Toon Boom account, do you see the license key for your Animate 2 temporary 15-day license? If you do, then I can point you to our knowledgebase that has the instructions for the upgrade:

Hope this helps!

Toon Boom Support