Student Vr already activated

I tried activating toonboom at home but says installed already and that i no longer have it.

Please clarify:

Which software are you talking about?

I tried activating toonboom at home but says installed already and that i no longer have it.”

If you tried activating the software you must have it installed first.
So if you are trying to activate it you would have to have it installed “already”
How can you no longer have it (the software or the license?) when you were trying to activate the software?

What did you do?
What don’t you have?
What is not accurate in the message you are receiving?

A guess: You installed the software then tried to activate it but you received a message stating that you don’t have the software installed.

Did you try rebooting your computer after you installed the software?

Harmony Premium - Monthly Desktop Subscription - Silver Support - Student Vr 14&15

your guess is on the spot hahaha.

I bought and downloaded toonboom and story boarding a week ago for my animation and story boarding classes and last night I went to go start on my classwork and downloaded both, but when i tried to log in to activate it, it said I don’t have a license and showed me both the programs, under story boarding it said activate while harmony said already installed.

Rebooting does not seem to do anything it seems.

It’s likely some security “feature” of your system blocking access.
Contact support to have a look on your system.