I had this problem too, and it only happened after I altered my Keyboard Shortcuts to my liking.
I found that going to Keyboard Shortcuts → View → Free Pan and Zoom and resetting it to default resolved the problem for me. It’s a weird glitch, but it worked for me and now I can actually get to work.
Warning for everybody thinking of switching to SBP7:
A glitch on 7 has me stuck in the zoom tool at all times. I select brush and it shows the brush settings in the side but it’s stuck on zoom. Restarted SBP7. Restarted Computer multiple times. Before this happened, other buggy stuff was happening too.
I’ve lost a lot of work time trying to fix this. Be aware that there are big issues with 7 as of this comment time.
Can you give me more information about what kind of PC setup you have? We’d like to investigate this bug internally to see what triggers it so that we can issue a fix, so any and all details you can provide on this bug will go a long way to helping us solve it!
This does not seem like a widespread issue (from what we can see) at this point in time, so if anyone else also runs into this issue please let us know your PC/Mac specs and what you were doing at the time of the bug being triggered for our awesome QA team to follow up on.
Were you able to get your license solved? Our support team does have quite a bit of work at the moment but I want to make sure that your case is not forgotten about!