First off here are the specs of the machines I’m using.
Computer 1: Mac OS X, software update 10.8.4
Computer 2: Windows 7, latest patch update on Tuesday 7/09/2013
Both computers are running Storyboard Pro 2.
On 08/06/2013 I transferred a storyboard pro backup file (name of the file is “PROD_J_TH”) from computer 2 to computer 1. Upon opening the backup file an error message popped up.
"The following errors occured:
-Cannot open an empty project. Adding an default empty scene
-Error parsing layout file /Users/…/PROD_J_TH.aux unexpected end of file at line 1, column 1
-Error parsing layout file /Users/…/PROD_J_TH/scene.versionTable unexpected end of file at line 1, column 1
-Error parsing layout file/Users/…scene.versionTable unexpected end of file at line 1, column 1"
I am not sure what this error means and/or how to correct it. There was an earlier forum post about this, and I followed their instructions, but found that it didn’t work. https://forums.toonboom.com/toon-boom-animate-family/support-and-troubleshooting/error-message-when-opening-file
Some other strange things I have noticed about this situation.
- Before this problem arose, I could transfer files back and forth between bothc computers without a problem. This was even true even after updating the OS of both computers.
-I can create storyboard pro backup files on both computers 1 and 2, but can only open and use them on the computers they were created on. Ex; If I create a backup file on computer 2, I can’t open it on computer 1, or any other computer. It only works on computer 2. The same thing will happen if I create a backup file on computer 1; the file will only work on computer 1.
Has anyone else had an issue like this?