Stage "Can't Connect to Media Server"

I’m still relatively new to Toon Boom, and I am trying to export a scene I made but I get the error message “Can’t connect to Media Server”.

I’m not all that Tech Savy, so I’m not sure what this means or how to fix it. I’ve been using this computer for over three months with no problems before now. Any help would be greatly appreciated.

Try exporting to a location on your system that doesn’t contain spaces, accesnted or other special characters.
Only a-z, 0-9, “_” and “-” are entirely safe.

Ideally the project itself should also follow the above rule.

Also, you may need to update your ffmpeg which is longer packaged with the software due to copyright reasons:‎