As the title mentions, I had just upgraded to harmony 12 from toon boom studio 8 and now 14 is out. Do we get the upgrade to harmony 14 for free? If I check my upgrade options I still get the option to upgrade from toon boom studio 8 but no mention of my harmony 12. Should I’ve known that 14 was just around the corner I would’ve waited for version 14 to come out and pay for only one upgrade. I think it’s not ok offering an upgrade to 12, not too long ago, knowing 14 was on the way.
Harmony 14 is available for free as a benefit for customers with Desktop Subscription or a Perpetual license with Support.
that’s what is on their blog. All you have to do it download harmony 14 install it then return your harmony 12 license then activate harmony 14 using the same account you have for harmony 12.
I upgraded to harmony 12 on May 4 after getting lots of emails saying it was my last chance to upgrade to this version. Unfortunately (for me) I’m not on the subscription plan but I got the perpetual license instead. Anyhow, Isn’t 1 or 2 months of difference a very short time to release 2 software versions so closely? And, besides, my upgrade options are still from toon boom studio, my harmony essentials 12 is not taken into account at all, as if I had never purchased it.
As I said, should I’ve known that if I had waited for 30 more days I would be getting an upgrade to 14 instead of 12 I wouldn’t have felt pressured to buy it with emails saying:“Last chance to upgrade to Harmony Essentials for less”
Thanks that worked! One more thing: I didn’t use to have this mail server pop up in version 12 (and i’m pretty sure i installed the standalone 14). Is there a way to not have this window open? Manually closing it closes toonboom too. http://i.imgur.com/889YEY6.jpg
Edit: nevermind, running just the stage from the programdata shortcut fixed that.