SBPRO License Reactivation

I’ve just done an O/S reinstall and was unaware I had to ‘return’ my SBPRO license in order to activate it again. So i’m currently locked out of SBPRO. Could someone from TB get in touch about this please? Sorry to post on here - I’ve tried submitting a request form but it doesn’t seem to get through.

Many thanks

Rob

Storyboard Pro 6
Win 7 64bit SP1

Hi Rob,

If you still have access to the old computer, re-install SBPRO and
open the license wizard from the “License Tools” folder
of the software using the options:
Manage Licenses
Manage Local License
select the license and hit the “Return” button.

After returning the license it becomes immediately available to
be activated on the new system.

If you are not able to return the license, you must email
licenser@toonboom.com. Please provide your license
activation code along with the reason why the license
was not able to be returned.

-ron