SB Pro crashes when playing sound files

So, as the title says, storyboard pro has suddenly begun crashing when I try to play my animatic with sound toggled on. It does not matter if the SB file in question has audio within it or not- I’ve tested this in both- Pressing the “sound” button and then pressing “play” causes the file to crash.

When opening SB pro, I get the following error message:

I have not changed any of my preferences between yesterday (when it was working fine) and now (when it crashes).

What should I do?

Thank you!

  • Gustavo

Looks like an audio/sound card issue. I take it you have done a reboot, have you tested out your audio in other programs.

If anything you can also contact support.