Hello I own an anual subscription since october.
Recently had some hardware problems with my computer forcing me to format the entire system, this gave me no time to “return” the local license in my computer, now that I want to install harmony again (since Harmony 16 is out, this is the only one I can download), the license wizard gives me an error “license not found”.
Is there a way to retrieve the license from the website?
The attached image show’s the error message (sorry it’s in spanish)
It translates to:
Warning: There is no harmony premium license in the account.
Harmony Premium Anual Desktop subscription
Thanks for any input, sorry if this can be a trivial issue for some, but I’m totally new and is not very intuitive how to solve this issue.