response.xml not working

Hi all, Just wondering I got my response xml as my computer at home does not have the internet. I follow the propmts to activate useing th alternative method of .xml files but when I select the response xml it shoes a 5001: error. I cant remember the exact number error. anyways the email I recieved says i this *Config Response is generated Successfully. It needs to be applied on the client Trusted Storage and the request needs to be processed again to generate the actual activation response.**what should i dokindest regardsben smith

hi is it Pencil Check Pro?I do not think it is pencil check pro activation issue but please contact support@toonboom.com for your license issue.