Rendering. Animate Pro crashes on frame 1

Hi, I can not render in Animate Pro he final scene of film, this is a heavy one.
It is crashing constantly when I enter try to render .
The scene has 600 frames, but Animate Pro crashes in frame 1.

The machine has 16GB RAM availale.
In the spreferences, Render, Image Memory I have set it from 500MB, to 3,000MB to 5,000 and to 10,000 MB just in case but nothing helps, I restored it to 500-.

using the computer only for this rendering, If I check disk activity, the maximun memory used is near 10 GB (8.30 GB apeox used, free: 7.66 GB,
realpro:relmemory 100.84 MB, virtual memory 1.07 GB, kernel tasks 2.49 GB

La mac es 64 bits, pero indica algo asi como de que crashed en 32 bits.
Process: AnimatePro [9145]
Path: /Applications/Toon Boom Animate PLE/Toon Boom Animate Pro/AnimatePro.app/Contents/MacOS/AnimatePro
Identifier: com.toonboom.harmony.full
Version: 7.7 (7.7.0.5098)
Code Type: X86 (Native)
Parent Process: launchd [343]

Date/Time: 2010-01-23 20:17:01.357 -0600
OS Version: Mac OS X Server 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: 5A6EE822-8AFE-42D8-98C6-086DB4D35414

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 3

Thread 0:
0 libSystem.B.dylib 0x9055c2ce semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x90563da5 pthread_mutex_lock + 569
2 libqt-mt.3.3.8.dylib 0x033f15be QRecursiveMutexPrivate::lock() + 66
3 libToonBoomCoreUtil.dylib 0x02dc7845 PL_AppLock::AppLock::AppLock() + 149
4 com.toonboom.harmony.full 0x0006a76f MO_SpecificModuleVisitor::~MO_SpecificModuleVisitor() + 21743
5 libqt-mt.3.3.8.dylib 0x0310a544 QApplication::setPalette(QPalette const&, bool, char const*) + 408
6 libqt-mt.3.3.8.dylib 0x030c2ce8 qt_mac_update_os_settings() + 4218
7 libqt-mt.3.3.8.dylib 0x030cb30d QApplication::globalEventProcessor(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 13413
8 com.apple.HIToolbox 0x90b5c13d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
9 com.apple.HIToolbox 0x90b5b57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
10 com.apple.HIToolbox 0x90b5b3e0 SendEventToEventTargetWithOptions + 58
11 com.apple.HIToolbox 0x90b89d54 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 356
12 com.apple.HIToolbox 0x90b5c4f6 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
13 com.apple.HIToolbox 0x90b5b57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
14 com.apple.HIToolbox 0x90b77ecc SendEventToEventTarget + 52
15 libqt-mt.3.3.8.dylib 0x030c12ee qt_mac_send_event(unsigned int, OpaqueEventRef*, OpaqueWindowPtr*) + 84
16 libqt-mt.3.3.8.dylib 0x030f7ea1 QEventLoop::processEvents(unsigned int) + 193
17 libqt-mt.3.3.8.dylib 0x031061e9 QApplication::processOneEvent() + 27
18 com.toonboom.harmony.full 0x0006a0d0 MO_SpecificModuleVisitor::~MO_SpecificModuleVisitor() + 20048
19 com.toonboom.harmony.full 0x002d32d3 (anonymous namespace)::ComboBoxCameraFiller::~ComboBoxCameraFiller() + 2627
20 com.toonboom.harmony.full 0x002c766a std::vector<TU2VersionItem, std::allocator >::_M_insert_aux(__gnu_cxx::__normal_iterator<TU2VersionItem*, std::vector<TU2VersionItem, std::allocator > >, TU2VersionItem const&) + 23226
21 com.toonboom.harmony.full 0x002c94b3 std::vector<TU2VersionItem, std::allocator >::_M_insert_aux(__gnu_cxx::__normal_iterator<TU2VersionItem*, std::vector<TU2VersionItem, std::allocator > >, TU2VersionItem const&) + 30979
22 com.toonboom.harmony.full 0x00067dd3 MO_SpecificModuleVisitor::~MO_SpecificModuleVisitor() + 11091
23 com.toonboom.harmony.full 0x0029bc0c OB_Observable<CX_ContextObserverInterface, CX_ContextData const, &(CX_ContextObserverInterface::OnContextChanged(CX_ContextData const&))>::UpdateAllObserver(CX_ContextObserverInterface*, CX_ContextData const&) + 3212
24 libqt-mt.3.3.8.dylib 0x03158f43 QObject::activate_signal(QConnectionList*, QUObject*) + 355
25 libqt-mt.3.3.8.dylib 0x03159443 QObject::activate_signal(int) + 101
26 libqt-mt.3.3.8.dylib 0x034b3aee QButton::clicked() + 32
27 libqt-mt.3.3.8.dylib 0x0319057c QWidget::event(QEvent*) + 1358
28 libqt-mt.3.3.8.dylib 0x03106e17 QApplication::internalNotify(QObject*, QEvent*) + 577
29 libqt-mt.3.3.8.dylib 0x03107ef5 QApplication::notify(QObject*, QEvent*) + 1709
30 …BoomBaseAcApplication.dylib 0x02cd9de6 BACAPP_Application::notify(QObject*, QEvent*) + 70
31 com.toonboom.harmony.full 0x0006a7a5 MO_SpecificModuleVisitor::~MO_SpecificModuleVisitor() + 21797
32 libqt-mt.3.3.8.dylib 0x030c8edf QApplication::globalEventProcessor(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 4151
33 com.apple.HIToolbox 0x90b5c13d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
34 com.apple.HIToolbox 0x90b5b57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
35 com.apple.HIToolbox 0x90b77ecc SendEventToEventTarget + 52
36 com.apple.HIToolbox 0x90b8a0a8 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1208
37 com.apple.HIToolbox 0x90b5c4f6 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
38 com.apple.HIToolbox 0x90b5b57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
39 com.apple.HIToolbox 0x90b77ecc SendEventToEventTarget + 52
40 libqt-mt.3.3.8.dylib 0x030c12ee qt_mac_send_event(unsigned int, OpaqueEventRef*, OpaqueWindowPtr*) + 84
41 libqt-mt.3.3.8.dylib 0x030f7ea1 QEventLoop::processEvents(unsigned int) + 193
42 libqt-mt.3.3.8.dylib 0x0311981a QEventLoop::enterLoop() + 146
43 libqt-mt.3.3.8.dylib 0x03119732 QEventLoop::exec() + 38
44 com.toonboom.harmony.full 0x00016b7a 0x1000 + 88954
45 com.toonboom.harmony.full 0x000191d7 0x1000 + 98775
46 com.toonboom.harmony.full 0x0000df8c 0x1000 + 53132
47 com.toonboom.harmony.full 0x0000deb9 0x1000 + 52921

Thread 1:
0 libSystem.B.dylib 0x9056346e __semwait_signal + 10
1 libSystem.B.dylib 0x9058ddcd pthread_cond_wait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x960c3b32 glvmDoWork + 162
3 libSystem.B.dylib 0x9058d155 _pthread_start + 321
4 libSystem.B.dylib 0x9058d012 thread_start + 34

Thread 2:
0 libSystem.B.dylib 0x9055c2ce semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9058e2c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x905d3539 pthread_cond_wait + 48
3 libqt-mt.3.3.8.dylib 0x033f2156 QWaitCondition::wait(QMutex*, unsigned long) + 330
4 libToonBoomMisc.dylib 0x02e9af77 TUSema::p() + 103
5 com.toonboom.harmony.full 0x005d36ea TUMailbox<TUMsgToDispatcher*>::receive() + 26
6 com.toonboom.harmony.full 0x005d2a4b std::vector<RD_ScriptRequestBasePtr_t, std::allocator<RD_ScriptRequestBasePtr_t> >::_M_insert_aux(__gnu_cxx::__normal_iterator<RD_ScriptRequestBasePtr_t*, std::vector<RD_ScriptRequestBasePtr_t, std::allocator<RD_ScriptRequestBasePtr_t> > >, RD_ScriptRequestBasePtr_t const&) + 64699
7 libqt-mt.3.3.8.dylib 0x030fff84 QThreadInstance::start(void*) + 112
8 libSystem.B.dylib 0x9058d155 _pthread_start + 321
9 libSystem.B.dylib 0x9058d012 thread_start + 34

Thread 3 Crashed:
0 libSystem.B.dylib 0x90630fd6 usleep$NOCANCEL$UNIX2003 + 0
1 libSystem.B.dylib 0x90648685 abort + 85
2 libstdc++.6.dylib 0x90a1c005 0x909d4000 + 294917
3 libstdc++.6.dylib 0x90a1a10c __gxx_personality_v0 + 1108
4 libstdc++.6.dylib 0x90a1a14b std::terminate() + 29
5 libstdc++.6.dylib 0x90a1a261 __cxa_throw + 101
6 libstdc++.6.dylib 0x90a1a5d8 operator new(unsigned long) + 100
7 libstdc++.6.dylib 0x90a1a689 operator new[](unsigned long) + 17
8 com.toonboom.harmony.full 0x0021935b void std::list<UT_SharedPtr, std::allocator<UT_SharedPtr > >::remove_if(formatnotmatch) + 1787
9 com.toonboom.harmony.full 0x0021a150 void std::list<UT_SharedPtr, std::allocator<UT_SharedPtr > >::remove_if(formatnotmatch) + 5360
10 com.toonboom.harmony.full 0x005e58ce std::vector<TUScriptStep*, std::allocator<TUScriptStep*> >::_M_insert_aux(__gnu_cxx::__normal_iterator<TUScriptStep**, std::vector<TUScriptStep*, std::allocator<TUScriptStep*> > >, TUScriptStep* const&) + 1998
11 libqt-mt.3.3.8.dylib 0x030fff84 QThreadInstance::start(void*) + 112
12 libSystem.B.dylib 0x9058d155 _pthread_start + 321
13 libSystem.B.dylib 0x9058d012 thread_start + 34

Thread 3 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x90648639 ecx: 0xb01ad92c edx: 0x905c9e42
edi: 0xa00285b8 esi: 0x90a31128 ebp: 0xb01ad998 esp: 0xb01ad96c
ss: 0x0000001f efl: 0x00010286 eip: 0x90630fd6 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0xfc369000


any idea how to render it?

thanks a lot

Maybe you sould divide scene to render smaller parts 1-30,30-60 etc.
When I try to render whole scene at once, it also crashes from the very first frame, so I usually render part by part.

Hi, thanks,
but I tried to render in smaller parts, but from frame 1 to frame 1 and it crashed too…

last time such situation happened to me, I didn’t have time to discover how to solve it, so I export scene to swf, and then rendered image seq from Flash, but I suppose it is not proper way to deal with it…

Please email support@toonboom.com directly for this issue and they can investigate your scene by setting up an ftp for you. It’s difficult to diagnose this problem without seeing the scene.

~Lilly
Toon Boom Support

hi, I did something simmilar, by exporting image bitmap, then reloading it by parts, because exporting to movie failed.

I dont have that original scene, -also because I had no time to discover how to solve it, and I were changing it on the fly.

At that moment, I got the feeling that the problem seems that it has attached soundfiles and starts playing those sound files from advanced positions. So, if for any reason it can not be compressed by TB in that moment, then all the export failed when exporting from frame 1 to 1 or another length.

Hi Lilly,
I am having again this crash problem when exporting from frame 1, I am sending a mail to support.
thanks a lot

Thank you for emailing support regarding this issue and I hope we will be able to resolve it expediently.

~Lilly
Toon Boom Support