Problem with voice annotation

After I completed my storyboard in Free download version and open using the 2 years license SB Pro 1.5, I couldn’t record the annotation as whenever I start recording, the SB encounter an error and shut down. Besides when Ire- opened the same SB file, there was a notice prompted me about the file is opened and I could not save changes to it. Why?

Probably what has happened here is that you encountered a crash, and that it still thinks that file is open because it was never shut down properly. You just need to click okay, then save the file again, and you should be able to work with it just fine.Are you encountering the annotation crash with a brand new scene as well, or only when you open this particular scene?~LillyToon Boom Support