problem with scanner

Retired Products Animate Support and Troubleshooting
1

Hello,

I´ve got little problem with my scanner HP Scanjet 3770. At present I work as traditional hand drawn animator and I would like to use TB Animate 2 for linetest. I use pc with Windows 7. But I cant scan directly into it. It doesnt show me as a device. I have to scan it into Photoshop CS 6 and than import it. It is so slow. Can you help me?
Im not sure if this scanner is no too old. Is there some list of suported scanners?

Thanks

2

Dear Lilly,

thanks for your kind answer. My scanner is too old, it doesnt support Windows 7.

Have a nice day

3

Animate Pro makes use of TWAIN scanning, is your scanner a supported TWAIN device? Do you have the latest drivers installed?

You can also try support@toonboom.com

~Lilly