Problem with render view

Hello! I’m using harmony 10.3… in other computer im able to see my characters and their props perfectly in both open gl and render view modes… but here is what happens in my computer:

Open GL: i can see characters and the animation fine, but props such as their glasses and stuff appear in white.

VIEW MODE: HERE I CAN’T SEE ANYTHING, THE STAGE IS WHITE… JUST WHITE, ALL OF IT. :frowning:

So i hope someone knows how to fix it, i dont know if im not selecting an option in preferences or what.

Thank you all. :slight_smile:

Try updating the graphic card driver first.

If that doesn’t help, try disabling the Aero desktop theme
(Windows), and relaunch the software.

It’s possible that the graphic card on that system
could be underpowered. Which model graphic card
do you have installed on that computer?