PNG images are pixelated when imported into Harmony

Hi. I created some pngs in Adobe Flash/Animate to import into Harmony to animate in 3d space, and even though I chose PNG24 when exporting those pngs from Flash/Animate, they turn out pixelated when imported into Harmony. Do you know what I can do differently?

Thank you.

Hello Jewelia22,

How are you doing today?

Can you please confirm if you follow the guidelines available at on how to import files from Flash to Harmony.

Please let me know if you still have issues, and if so I may need to obtain some additional information to help you out.

Best Regards,

Technical Support Specialist
Toon Boom Animation

What was the resolution of PNG?
Which import option have you used?
And what is the resolution of Harmony scene and also scale factor?

When you see the pixelated bitmap of Harmony, there are two main reasons
-Either the resolution of the bitmap is low related to the scene and scale factor in Harmony
-If the original bitmap has sufficient resolution and you have imported it ‘keep as original bitmap’ and the pixelation only be seen in the OpenGL view (not final view), try change the bitmap image display quality.

Harmony by default creates a thumbnail for the bitmap to optimize the performance by reading a small image for animating (OpenGL view).

Also you can try importing bitmap as texture or use .SWF or .AI to convert vector to vector to avoid pixelation issue due to bitmap.