Please help! Error 7288!

I’ve tried contacting the Toon Boom team with help on how to fix this problem. I haven’t heard a peep out of them yet.

I used to use Toon Boom 6 on my laptop. It died, so I had to get a new one. I used Toon Boom 6 on that as well, up until that computer died also.

Now that I have a new computer, I am unallowed to activate Toon Boom studio 6.

The message says: Error 7288: License activation limit exceeded.

And if nobody can help, can someone at least give me the customer support phone number so I can get help?

Hi,

Sorry you have not had an answer yet.

Please send your license code to licensor@toonboom.com so we can help.

Note that our contact information lists the number you can use to reach customer service: 1-800-962-8666

You can also send your inquiries to customerservice@toonboom.com

Thanks!
Debbie