palette recovery prompt

When importing a new template or swf i seem to have lost the recover colour palette prompt window so now it only imports “no colour”. Is there a way i can get this window showing again so i can recover my colours?

Yes, thank you, it’s working now!

We completely restarted the software and the message is appearing now. That’s good to know that there’s a way to delete this preference inside the system folder.

Thanks a lot!


Do you get the palette recovery window if you shut down and restart? If no, then you need to restore your preferences. First try to open up the Preferences window and do Restore All Defaults. If that doesn’t do the trick, then go into the system folder where the preferences are stored and delete them. To tell you how to do that, could you tell me what operating system you’re running?