I tried to return my license to use on another device, and this error message happened: ‘Inactive license’ which is not true because it is working, Than I click ‘Viev intrernal FLEXnet error’ and get 'Operations error: 7284 Cannot perform support actions on inactive fulfillment record.
Now I can’t use toon boom on any device and I need it for work, please resolve, I’m desperate!
Hello Abra,
The staff who monitors the forums are limited in what we can do to help with license issues such as this. You’ll need to reach out to desk@toonboom.com in order to get the right help for you that’ll get you back on your feet quickly.
Please let me know if you need any additional help!