Not Happy

So I trialed Toon Boom Premium. Everything worked amazing. Right now I’m just learning so I opted to buy Essentials when my trial expired.
Ever since the get go it’s been glitchy and problematic. First it only sometimes decides to open or it opens very slowly. I took a few days off for the holiday. I resumed today and discovered that an entire portion of my drawing substitutions just randomly deleted themselves out of the library. That took me hours to find their backups, rename them all and replace them. Within minutes, it started deleting them again! Now I opened up my file to see all my backgrounds have moved themselves in front of everything. This is basically unusable at this point if I have to redo everything two to three times over!

Very unhappy with this.