Not able to open my file

The electricity went off and when I turned my desktop on am not able to open my file , I’ve been working all night and I have a deadline tomorrow, the message of the error I’ve attached , and I’m not able to reach anyone from toonboom on the weekend, can I please have some assistance asap

Hi,

Cannot see any attachment …
What does the message say ?

its so difficult to add a screenshot here . . is there anyother platform i can talk to you

ive added the screenshot in the first post, please check