No product code given to activate

I just bought the toonboom monthly subscription and it said no product code needed, but then it asks for a product code. How am i supposed to activate this without a product code? and why didnt they give me one when i paid for it if i need it?

Log into the license manager with your toonboom.com user/password and it will activate.

When I log into my account it says “you have no license” and it shows the products are “already installed”. Since my computer suddenly crashed, I have to reinstall the system and I didn’t have any chance to revoke the license! So what should I do?

Call their tech support or email them and tell them that. They will manually recall the key so that you can activate it again.