No longer a .AI import option?

You used to have an option for selecting a .AI file for import to library.
Now there is ONLY .SWF

Really?
Whats going on and how do you get AI imports back?

Latest Harmony build. Latest Adobe CC, Win 10. 64 bit, nvidia rtx 3070, AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz

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Also having the same issue here. Tried CS2 and other Ai options.

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Same issue here. Has anyone found a solution?

Likewise, I’ve upgraded from Harmony Essential To Advanced 22, and also tried the 21 version as recommended by the technical team, and I still can’t import any version of AI files, including CS2. Being able to work with AI files was the reason I’ve chosen Harmony. Now what?

I was just told that Harmony Advanced 21.0.3 that still allows AI file import.

I just bought a student license, and started learning in Advance 22.
Literally, the first thing I am trying to do is to import a drawing from Adobe Illustrator,…and it doesn’t work like it says on the documentation.
Is it true that it works in Harmony Advanced 21.0.3?
If so, could you show me how to downgrade to previous version?
Thank you

I 'm with you. You can access all Harmony Advanced versions in your downloads, once you log in. You probably will need to resave your 22 projects in order to reopen them in 21.0.3. Hope this helps.

Thank you!
I’ll give that a try.
Being able to import is huge…
wonder why TB would kill that feature.

Hm,

It still seems to be possible to import .AI files in Harmony 22.

The method is jsut a bit different from what one would expect.
At first, you’ll have to import the .AI file into the library as a template (.tpl) before being able to import (drag & drop / copy & paste) it into your scene as a .tvg file (Harmony’s own image format).

  1. Go to the “Library” view
  2. Right-Click on a library folder and select “Right To Modify”
  3. Right-Click on the selected library folder again and select “Import Files…”
    The opening dialog will allow you to import .swf, .ai and .pdf files.

Tested on Harmony 22.0.1

Greetings!

MEL from Toon Boom here!

Harmony version 22.0.2 currently has a known issue with the PDF export. The issue has been fixed and the feature will be available in the future version patches!

It was not an intentional removal of the feature, worry not. :slight_smile:

In the meantime, as a temporary workaround, you can either:

use 22.0.1 to make your imports
OR

You can also contact our support team at desk@toonboom.com they might be able to give you a temporary fix in the meantime that a new version is released with the official fix.
I hope this helps you sort this out.

Sorry for the trouble.

MEL

I’m running the latest version of Toom Boom Harmony Premium that’s available right now (ver 22.0.3.21960) and it appears the option to import Illustrator Files is still unavailable or not functional as I have shown in the below video:

I’m not sure whether the fix you mentioned @Marie-Eve_Lacelle has been implemented yet, but I certainly look forward to when the feature will be back to being fully functional.

Unless of course, I have made some mistake in my attempt to import the file in some way.

Thank you and the Toom Boom team regardless for your continued interest in resolving this and other issues.

Greetings !

The fix has NOT been implemented yet.

I recommend following the guidelines I said on the post above:

Harmony version 22.0.2 currently has a known issue with the PDF export. The issue has been fixed and the feature will be available in the future version patches!

It was not an intentional removal of the feature, worry not. :slight_smile:

In the meantime, as a temporary workaround, you can either:

use 22.0.1 to make your imports
OR

You can also contact our support team at desk@toonboom.com they might be able to give you a temporary fix in the meantime that a new version is released with the official fix.
I hope this helps you sort this out.

Sorry for the trouble.

  • MEL
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Hi:

I just asked about AI import on Harmony, Hoping for a fix, and that was the answer of the Support Staff:

Hi Mauricio

Thank you for contacting Toon Boom Support, my name is Ricardo and it will be a pleasure to help you.

Unfortunately, this issue is not a real issue, this feature has been removed from the latest version of Harmony.

Best regards,

Ricardo
Technical Support Specialist
Toon Boom Animation

Will it ever get back?

1 Like

Thank you for sharing that message!

It’s unfortunate you were given that answer. I hope Ricardo is somehow mistaken since it was indicated earlier in this forum that we would someday see this feature be fixed.

I too would like confirmation on whether the provided message is true or not.

Thank you share the post…

This generally happens when the file has gotten corrupted or while opening a file from a network drive/ folder/location. Downloading the files to the desktop & working from there directly helps out in some cases.

Hello,MEL, I will be very grateful to you if you can answer this question:
I also had the same problem. AI files saved by CS2 cannot be opened in Toon Boom Harmony 22 Premium.
Please let me know if this is a bug that you say will be fixed, or if this is a retired feature in Toon Boom.

I think it’s important for everyone to know this, because if this function is not there, then many people will have to switch to other software.

Hi Marie-Eve,

I eagerly want to know if this issue is fixed on latest version 24 or not. I found the description about the import feature on the release notes on Toon Boom site. So now can we import Illustrator file (.ai) as before?
Definitely this feature is huge for us animators in the world. So please answer this question.