Need assistance for opening Toon Boom harmony premium 2021

I have Harmony. Each time I try to open them I click the icon, it seems like it’s loading (it shows me the icon that usually comes before the menu page) and then nothing happens. I’m not getting an error alert or anything at all. The screen just drops the program as if I never tried to open it.

This is happening for Harmony. Does anyone know why this is or how I can fix it?
Since I recently upgraded my computer to win 11, but I bought premium subscription after I upgraded windows. As a result, I am not sure if this is the potential reason that stops me from opening toon boom.

Windows 11 issue, contact support they will help you out.