My License Won't Activate

I’m attempting to activate Toonboom on my PC but I keep being told I don’t have an active license, despite the fact you can clearly see I have one behind the pop up. Does anybody know what the issue is?


From the screenshots seem that the license is already active.

The most important step is to return the license, like this you will be able to validate the software. When you install and validate the software creates a link on the trusted storage of the machine if you don’t return the license the server still believes the license is active and this is not a valid connection.

Please follow the steps outlined at

Best Regards,

Edgar da Silva
Technical Support Specialist
Toon Boom Animation