Licensing Error - Harmony 14->15

I’m trying to move download/activate Harmony Premium on a new computer, since my old one is slowly becoming a brick. Problem is, the Harmony subscription on my old computer is for 14, and I can now only download version 15. This means that I can’t activate my license.

I get Harmony through my school, meaning I can’t find a way to update my license on my own without paying for what’s supposed to come with my tuition. In short, I don’t know how to download 14 instead of 15, and I don’t know how to upgrade my license from 14 to 15.

Attatched are the two error messages I get when attempting to open Harmony and when attempting to activate my license

Please help, I need this for homework :’(

Hello Aleckzander,

Can you please write to support@toonboom.com?

They will be able to help you.

Best Regards
Marisa Labrador