Keyboard Shortcuts Keep Resetting in Harmony 21

Every time I open a new project file, my keyboard shortcuts keep resetting.
I try to save / load kb shortcuts, but that doesn’t seem to be working. And I shouldn’t have to do this every time I open a new file.
Is there a way to make it so that the KB shortcuts stay the same every time I open a file??
Please help; this is driving me mad.

Are you on the latest build of Harmony 21? I only use a few modified shortcuts and haven’t run into issues, but I’ve heard others that have. If anything contact support and see what they say.