installation code errors every time

I keep getting the same error code -7174 every time I try to to activate my licensed copy of toon boom studio…which tells me nothing as far as trouble shooting the problem
and my only option is to contact support (through email???)
and wait for what could be days for any kind of a possible solution?
This is pretty bad as far as process goes


I’ve been having the same problems, too. :frowning:

Please send your license code to and we will help you resolve this asap.

i’ve been getting error code 1310