Importing .ai file and .swf on Harmony 10

Hi,

Im having problem importing my artwork as illustrator and flash files into Harmony 10. I exported my artworks as .swf file version 5 and .ai file version CS4, I did this to several different artwork so I know the problem is not in the file.
When I import, i can see the progress bar for a split second and it dissappears but nothing was imported, this also the case with all my other files.

This has become a major issue in our company as we are in the middle of a big production, if someone can help with this issue ASAP would be greatly appreciated.

thank you

You are asking this question in the wrong forum. I recommend you email support@toonboom.com for this and be ready to provide the image files. In general avoid accented or special characters in the name of the file or in the path leading to the file to be imported.