Import Audio Not Working??

I’m trying to import audio into my storyboard but both the sound clip and record sound are gray (aka I can’t click on them) I’m using a Mac computer and it has the up to date QuickTime installed so I don’t understand why I can’t import sound?

Normally audio clips are grey if the audio layer is locked.
The issue importing may be with the name of the audio
clip or its location on the hard driver if the file or folder names
contain spaces, accented letters or any special symbols.

If none of this helps, contact support to have a look.

Layer was locked, I’m a bit new to the program so I didn’t know that was an option haha
Thanks for the help!!