Import Audio "failed to coonvert sound file"

When I import audio i get no wave forms just a solid black line in the frame view and no sound plays. I have sound and sound scrubbing enabled. When i render i get an error that i attached a screen shot of. I have tried one audio file in mp3, wav, and aif. I also tried other audio files.

error message.PNG

Hi Koda,

Do you have QuickTime installed and what is your OS?


That is a Windows dialog. It seems Quicktime is missing - but if you do install it, make certain that you DO NOT INSTALL THE PLAYER COMPONENT - it is known to have security issues on Windows, and even Apple does not support Quicktime anymore on Windows.

I do hope Toon Boom’s developers are working on removing all of QT’s dependencies in the next version, or preferably in an upcoming update.

Hi hvanderwegen,

We are indeed investigating QuickTime replacement and addressing this issue.
I cannot provide any ETA at this time.