I have no trial?

Harmony Harmony Support and Troubleshooting
1

I’m trying to install Toon Boom Harmony 14 Trial
It installs fine, however whenever I try to open it, the license wizard opens up and says: “The License Wizard could not renew your Harmony Premium Desktop Subscription”.
I press the OK button, and then press Try Now.
I enter my Toon Boom ID and password, and it then says “There is no trial license for Harmony Premium in your account”.

Why?

2

Same here for Toom Boom Harmony 12…

Did you get it fixed? How?

3

This can be caused by a variety of things…

  • mismatch between license and software version
  • expired license
  • Antivirus program blocking license

it’s best to contact support@toonboom.com to help you investigate the details.

4

I’m having the same issues …