I can't import sound or record sound

Hi everybody I am new to Storyboard Pro 6 and need help. I cant add an audio layer or import sound nor can I record sound. I am able to record audio captions though. I also dont have a timeline to scrub in (Like in toonboom tutorials).
Can anyone tell me why? I need to add audio for this project.

Hi AdventurMiner,

Can you please try the following;

  1. Remove QuickTime
  2. Go to Win or MacOS location of the initial installation and remove remaining files
  3. Restart Machine
  4. Download QuickTime and Install it

Let me know if the issue is recurring.

Best Regards,

Edgar
Technical Support Specialist
Toon Boom Animation

I FINALLY GOT IT TO WORK TO ANYONE ELSE HAVING THIS PROBLEM GOTO SB PRO 6 THEN CLIKE WINDOWS>Workspace>Workspace>Timeline.