I cant export in Toon Boom Harmony 12 Advanced

When I go to export in Toon Boom it only gives the mov file option. I cannot go to video options. When I do try to export as an mov, the animation never exports. I click the export button, the box closes and nothing happens.

Does anyone know why this is happening? Please help!

Is Quicktime properly installed? If I have problems with sound import or video export in Harmony, I reinstall Quicktime and that usually fixes it for me… on a Windows PC that is.

If you don’t have Quicktime installing it should solve it.

The original post is quite old, but I had the exact same problem (Windows 7, Harmony Stage 12.1), I could not export any QuickTime video for no apparent reason ( I already installed QuickTime 7, and it worked fine for months).
So I just uninstalled Quicktime, redowloaded it, installed it again, closed and reopened Harmony, and now it works !