I just bought the drawing tablet Huion GT-191 and my pen is detected in everything else but as soon as I open Toon Boom Harmony the pen cursor is stuck and only moves when I use the mouse. Once I close or minimize Toon Boom, my pen works again. Please help!
Please keep in mind that Huion tablets are not supported and unfortunately, Iām not going to be able to troubleshoot since Iām not familiar with hardware or software in use.
However, Iām very curious about the Wacom issue, can you please confirm the model that youāre using? What are the drivers also?
Did you try to use a different version of Huion, older versions sometimes are more stable. Make sure that you restart the machine each time you remove drivers.
Best Regards,
Edgar
Technical Support Specialist
Toon Boom Animation
Hello, Iām having the same issue with my Huion Kamvas Pro 16 and I already did the uncheck āUse QT Wintab Tablet Supportā. Iām currently using Toon Boom Harmony 17.
First time, i had the same issue like you. Tick on āadministrator privilegeā on Huion settings, and it worked. Check if it helps.
p/s: the best ways is go to C:\Huion Tablet and edit so it will run as administrator.
Hello, I also have this problem on Harmony and Storyboard Pro with a Huion Kamvas 13.
I did exactly what ā@chuthehuanā wrote but nothing works.
I ask you for help to guide me so that I can finally have the pressure of my pen on toonboom.
Try installing the latest Huion Driver. Might be best to uninstall, reboot. and reinstall. Before installing the driver, please close all graphic software and antivirus programs. Huion Driver Download Link
In Harmony 21 open Preferences, under Advanced Tab, āDeselectā Use Qt Wintab Tablet Support. (Close and reopen H21)
In Storyboard Pro 20 open Preferences, under Global UI Tab, āDeselectā Use Qt Wintab Tablet Support. (Close and reopen SBP20)
Also if your still having issues, in your Huion Setting under Digital Pen āDeselectā Enable Windows Ink. Then open one of the programs.